For help with your account, credits, purchases, or anything else — email us directly:
We respond within 24 hours on weekdays.
Credits are consumable and are used to generate routes (Loop, Hunt, Night Ride). If you were charged but did not receive credits, tap Restore Purchases in the Credits section of your Account tab.
For refund requests, contact Apple directly via reportaproblem.apple.com.
If you cannot access your account or need to reset your password, use the password reset option on the login screen. If the issue persists, email us with your registered email address.
You can delete your account directly from the app: Account tab → scroll to Danger Zone → Delete Account. All your data will be permanently removed.
Read our full Privacy Policy.